a8pay Terms & Conditions

Acceptance of These Terms

By creating an account or placing a bet on a8pay, you confirm that you have read, understood, and agreed to these Terms & Conditions in full. If you do not agree with any part of these terms, you must not use the platform. These terms form a binding agreement between you and a8pay, and they apply to all games, promotions, deposits, and withdrawals.

a8pay reserves the right to update these terms at any time. Continued use of the platform after a change is published counts as acceptance of the updated terms.

Who Can Open an Account

You must meet all of the following conditions before registering:

• You are at least 18 years old.
• You are opening the account for your own personal use only — not on behalf of someone else.
• You are not listed on any self-exclusion register or previously banned from a8pay.
• You reside in a jurisdiction where online gaming is not prohibited by law.
• You have only one account. Duplicate accounts are not allowed under any circumstances.

Account Rules and Responsibilities

Each player is responsible for the security of their own account. Keep your password confidential and do not share login credentials with anyone else. a8pay will not be liable for losses caused by unauthorised access that results from your failure to keep login details private.

Account Information

All information you provide at registration — including your name, date of birth, and bKash or Nagad mobile number — must be accurate. a8pay uses this information to process withdrawals and verify your identity. Providing false information is grounds for immediate account suspension and forfeiture of funds.

Account Suspension

a8pay may suspend or close an account without prior notice if we detect fraud, collusion, bonus abuse, chargebacks, or any other violation of these terms. Funds held in a suspended account will be reviewed before release.

Deposits and Payment Methods

a8pay accepts deposits via the following methods: bKash, Nagad, Rocket, Upay, and Bank Transfer. The minimum deposit is ৳300. Most deposits are confirmed within one minute.

Deposits must come from a payment account registered in your own name. Third-party deposits are not accepted. a8pay reserves the right to return a deposit to its source if ownership cannot be confirmed.

Withdrawals and KYC Verification

The minimum withdrawal amount is ৳1,000. The maximum single-day withdrawal is ৳2,10,000. Withdrawals are typically processed within 40 minutes of approval, though the first withdrawal from a new account may take up to six hours.

KYC Verification

Before your first withdrawal, a8pay requires identity verification (KYC). You must submit one of the following documents:

• National ID Card (NID)
• Valid Passport
• Driving Licence

Our team reviews KYC submissions within 12 hours. Withdrawals will not be released until verification is complete. Keep a clear, readable copy of your document ready to avoid delays.

Bonus Rules and Wagering

a8pay offers a first deposit bonus of 185% up to ৳19,500. All bonuses are subject to a wagering requirement of 24× the combined deposit and bonus amount before a withdrawal can be requested. Bonuses expire after 7 days if wagering is not completed.

General Bonus Conditions

• Only one active bonus at a time. You cannot stack bonuses unless a promotion explicitly allows it.
• Free bets and bonus funds cannot be withdrawn directly; only winnings that meet the wagering requirement are eligible for withdrawal.
• a8pay reserves the right to void a bonus and related winnings if abuse is suspected — including creating multiple accounts to claim the same promotion.
• Reload bonuses are set at 9% on qualifying deposits. Check the promotions page for current terms.
• The daily cashback rate is 1.4% for Bronze members and rises with VIP tier.

Fair Play and Prohibited Conduct

a8pay uses certified random number generators supplied by providers including Evolution, Habanero, KA Gaming, and Spribe. Game results are independently tested and cannot be manipulated by players or staff.

The following actions are strictly prohibited and may result in permanent account closure and forfeiture of all balances:

• Using software, bots, or scripts to automate play or gain an unfair advantage.
• Collusion with other players to manipulate game outcomes.
• Exploiting technical errors or software bugs instead of reporting them.
• Any attempt to reverse a deposit through your payment provider (chargeback) while still holding a balance at a8pay.
• Operating multiple accounts or using another person's account.

Content and Intellectual Property

All content on the a8pay platform — including game graphics, logos, software code, and written text — is the property of a8pay or its licensed providers. You may not copy, reproduce, distribute, or create derivative works from any part of this content without prior written permission.

Privacy and Data Use

a8pay collects and stores personal data to operate your account, process payments, and meet regulatory obligations. Your data is never sold to third parties. For full details on how we handle your information, read the Privacy Policy.

Liability Limits

a8pay is not liable for losses resulting from internet disruptions, device failures, or circumstances outside our control. The platform is provided on an "as is" basis. In any event, our total liability to you for any single claim will not exceed the amount you deposited during the 30 days prior to the claim.

We do not guarantee uninterrupted access to the platform. Scheduled maintenance will be communicated in advance where possible.

Responsible Gaming Obligations

a8pay supports responsible gaming. If you feel your gambling is becoming a problem, you have the right to request account limits (deposit caps, session time limits) or a temporary or permanent self-exclusion. Contact our 24/7 Live Chat to activate these tools at any time.

We will act on any credible report that an account is being used by a minor or by a person who has self-excluded. See our Responsible Gaming page for practical guidance and external support resources.

Changes to These Terms

a8pay may update these Terms & Conditions at any time. When material changes are made, we will notify registered players via the platform before the changes take effect. The date at the top of this page always reflects the most recent revision. If you disagree with a change, you may close your account and withdraw your balance before the new terms apply.

Contact and Disputes

If you have a question about these terms or a dispute regarding a transaction or game result, start by contacting a8pay through the 24/7 Live Chat on the platform. Our team aims to resolve all complaints within 48 hours.

If a dispute cannot be resolved through Live Chat, you may submit a formal written complaint. a8pay will respond in writing within five business days. Details on how to file a formal complaint are available via the Help Centre accessible after login.